Rx Renewals

Affineon’s Rx Renewals engine ensures every medication renewal request receives consistent, intelligent, and clinically grounded review. Each renewal request automatically triggers a configurable protocol that evaluates whether the patient meets the requirements for safe renewal — reducing provider burden while improving standardization and quality of care.

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  • Valid encounter within last 6 months
  • HbA1c 5.8 (4/29/25 11223344): in normal range and within last 180 days
  • Microalbumin 9.2 (12/6/24 11556677) within last 360 days
  • Metabolic panel (4/29/25 11889900) within last 360 days
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How It Works

Every incoming Rx renewal request runs through an Affineon protocol. Including those received from the pharmacy via fax or interface, or directly from the patient. A protocol may be medication‑specific (e.g., benzodiazepines, statins, ACE/ARB) or a general catch‑all. Protocols evaluate clinical data and highlight the most relevant information for a renewal decision.

Protocols display directly within the action note and support interfaced Rx Results, faxed renewal requests (launching 2026), and renewal requests generated from patient cases.

Configurable Clinical Guidelines

Protocols rely on configurable guidelines that determine what clinical data must be present and up‑to‑date. Examples include:

  • Visit within past X days
  • Relevant imaging (e.g., mammogram) within past X days
  • Controlled substance agreement on file
  • Lab panels (e.g., CMP, CBC) within past X days
  • Most recent blood pressure reading
Guidelines can be configured as
  • Evaluator
    Affects overall protocol status
  • Show only
    Displays information without affecting pass/fail

Protocol Results

At the top of each protocol, Affineon displays an overall status:

Green checkmark
All evaluator criteria met
Red X
Criteria not met

Each individual guideline is also marked with a checkmark or an empty checkbox, ensuring a clear and immediate understanding of why a renewal is or is not appropriate.

Routing Logic

Routing is fully configurable. Protocols may send renewal requests to staff when criteria are met, or to providers when criteria are not met. Some clients elect to route all scheduled medications to providers by default.

Analytics & Reporting

Affineon provides visibility into renewal activity, including which protocols run most often and how frequently criteria are met. These insights help practices optimize workflows and identify care gaps.

Example Protocols

Approved protocol (all criteria met)
Pinned:
Protocol: Endocrinology: Diabetes - Biguanides
Appointments:

Most recent:
[4/29/25] Follow-up Visit - 30 minutes with Donald Doctor

Next sched:
[9/29/25] Medicare Wellness Visit-30min with Donald Doctor - 3 months from now

Guidelines (4 of 4 met):
  • Valid encounter within last 6 months
  • HbA1c 5.8 (4/29/25 11223344): in normal range and within last 180 days
  • Microalbumin 9.2 (12/6/24 11556677) within last 360 days
  • Metabolic panel (4/29/25 11889900) within last 360 days
Protocol not met (criteria missing or out of range)
Pinned:
Protocol: Endocrinology: Diabetes - Biguanides
Appointments:

Most recent:
[4/29/25] Follow-up Visit - 30 minutes with Donald Doctor

Next sched:
[9/29/25] Medicare Wellness Visit-30min with Donald Doctor - 3 months from now

Guidelines (3 of 4 met):
  • Valid encounter within last 6 months
  • HbA1c 9.1H (4/29/25 11223344): in normal range and within last 180 days
  • Microalbumin 9.2 (12/6/24 11556677) within last 360 days
  • Metabolic panel (4/29/25 11889900) within last 360 days
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Affineon has processed more than 2,000 different types of labs.

"Affineon is the sanity-saving superpower every overloaded medical provider deserves. The platform gets me — it delivers depth, clarity, and no fluff, exactly how I need it."

Dr. Klose

"It’s that valuable to my personal life and mental well-being. I would write a personal check for Affineon."

Dr. Kahney, MD

"I’ve been using Affineon for the past year, and it saves me 45 minutes a day reviewing labs."

Dr. Schroeder

"Affineon reduced our laboratory-related administrative workload by approximately 40-45%. This resulted in a significant amount of staff time being redirected toward patient-centered activities, which greatly enhanced our operational efficiency."

Customer Admin

"Affineon has been a game-changer for our practice. We’ve seen over a 50% reduction in our inbox volume across the board."

Dr. Painter, DNP, APRN, FNP-C

"I find that reviewing labs literally takes half the time. Information is editable, and provider specific. I am so happy to be working with Affineon."

Dr. Davis

“Once you experience the inbox with Affineon, you can’t go back.”

Dr. Abraham, MD

"The team approach from Affineon was spectacular. Getting this product integrated into my practice was seamless. My biggest take away is that it can offer quite a bit of time savings to a busy practice."

PCP in California

"I can fly through prescription renewals so much faster now.  Affineon has cut my time per renewal request in half, at least!"

Nurse Susan
Affineon’s AI inbox solution saves providers and their care teams each 3-5 hours per week by automatically handling lab results and Rx renewals.
Affineon Case Study: How Dr. Abraham Cut His Inbox Workload in HalfAffineon Case Study: How Dr. Abraham Cut His Inbox Workload in Half

Affineon Case Study: How Dr. Abraham Cut His Inbox Workload in Half

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Affineon Case Study: Dr. Painter’s Shift from Burnout to BalanceAffineon Case Study: Dr. Painter’s Shift from Burnout to Balance

Affineon Case Study: Dr. Painter’s Shift from Burnout to Balance

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Affineon is the sanity-saving superpower every overloaded medical provider deservesAffineon is the sanity-saving superpower every overloaded medical provider deserves

Affineon is the sanity-saving superpower every overloaded medical provider deserves

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We’re serious about security.

Affineon is SOC2 and HIPAA compliant.

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Affineon Pricing

Number of ProvidersLabs Core or Rx RenewalsBundle (Labs & Rx)
1-7$100 /provider/month$175 /provider/month
8-19$95 /provider/month$165 /provider/month
20-99$80 /provider/month$155 /provider/month
100-249$75 /provider/month$145 /provider/month
250+EnterpriseEnterprise
  • 1-7 providers

    Labs Core or Rx Renewals
    $100 /provider/month
    Bundle (Labs & Rx)
    $175 /provider/month
  • 8-19 Providers

    Labs Core or Rx Renewals
    $95 /provider/month
    Bundle (Labs & Rx)
    $165 /provider/month
  • 20-99 Providers

    Labs Core or Rx Renewals
    $80 /provider/month
    Bundle (Labs & Rx)
    $155 /provider/month
  • 100-249 Providers

    Labs Core or Rx Renewals
    $75 /provider/month
    Bundle (Labs & Rx)
    $145 /provider/month
  • 250+ Providers

    Labs Core or Rx Renewals
    Enterprise
    Bundle (Labs & Rx)
    Enterprise
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Spend less time in the inbox and more time with patients.